At Crumple Design Studio, we are committed to protecting your privacy. This policy outlines how we collect, use, and manage your personal information in accordance with the Australian Privacy Principles.

1. Information We Collect

We collect information that helps us provide a bespoke design experience. This includes:

• Contact Details: Name, email address, and phone number when you inquire via our contact forms.

• Project Insights: Information provided through our "Soul & System" or "Brand Pulse" questionnaires.

• Technical Data: IP addresses, browser types, and cookies (via Wix/WordPress) to improve website performance and SEO.

2. How We Use Your Information

We use your data to:

• Communicate with you regarding your design projects.

• Develop custom brand systems and visual identities.

• Send occasional studio updates or marketing materials (which you can opt out of at any time).

• Improve our website user experience.

3. Disclosure of Information

We do not sell your personal information. We only share data with third-party service providers (such as website hosting, email marketing tools, or external ordering systems like "Flex") as necessary to fulfill our services to you.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access or disclosure. Your project data is stored securely within our design management systems.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections to any inaccurate data.

• Request that we delete your data (where legally permissible).

6. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Crumple Design Studio Brisbane, QLD

Email: donna@crumpledesignstudio.com.au Website: www.crumpledesignstudio.com.au